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Frequently Asked Questions
When will I receive my rewards?
Physical rewards are typically shipped within 2-3 weeks after claiming. Digital rewards are usually processed within 48 hours.
What if I haven't received my redemption code?
Redemption codes are sent to the email address used during registration. Please check your spam folder or contact support if you haven't received it.
Can I change my reward selection?
Once a reward has been claimed, it cannot be changed. Please make sure to review your selection carefully before confirming.
How do I track my fundraising progress?
You can track your progress by logging into your fundraising dashboard on the main Run for the Cure website.